Thank you for choosing Nexenvista for your WordPress website project. We value your trust in our services. To ensure clarity and transparency, please take a moment to review our refund policy, which outlines key details about payments, refunds, and exceptions.
At Nexenvista, we require a non-refundable deposit of 50% of the total project cost before beginning any work on your WordPress website. This upfront payment secures your project in our schedule and covers essential groundwork like project planning and initial setup.
Once work on your website begins, the 50% deposit becomes non-refundable. This allows us to compensate for the time and resources committed to planning, communication, and initial phases of development.
If you decide to cancel the project after we’ve started, the initial deposit will not be refunded. This ensures we can fairly account for the efforts and resources already allocated.
While our deposit policy is firm, we understand that life can throw unexpected challenges your way. In extraordinary cases like severe illness or unforeseen emergencies, we’re open to discussing potential refunds. Each situation will be reviewed individually, and refunds, if approved, are at the sole discretion of Nexenvista.
Should you wish to cancel your project or discuss exceptional circumstances, please get in touch with us promptly at contact@nexenvista.com. We aim to provide fair and reasonable solutions.
Nexenvista reserves the right to make changes to this refund policy at any time. Any updates will be posted on our website and will take effect immediately.
By moving forward with Nexenvista for your WordPress website project, you acknowledge that you’ve read and agree to this policy.
If you have questions, we’re here to help. Reach out to us at [your contact email].
Thank you for entrusting Nexenvista with your website needs!
